How to speak that other want to listen?

Certain jogs require us to do a lot of 'talking' . Often, a sales may be killed by failing to observe the way how we communicating with the prospects. Most of the time we are guilty of talking too much without listening enough what the prospect want to say and what are their concerns.


So, speak in such a way that people want to listen is crucial.


1>authority- do i have the authority to speak such a topic?
2>topic of interest- people would get bored if the topic or content discuss do not arouse interest .
3>speak less than it necessary
4>less repeating
5>let other do the talking
6>mindfulness- i won't go wrong, as it guarded by mindfulness
7> set limit how much time needed- respect others' time.

Damage admission

It is too perfect to present our ideas/product without any weaknesses.
our target would not trust us when there are almost no weaknesses in your ideas/products presented.

Many salesperson may afraid their would lose a sales while admitting that their products' weaknesses.

But the result turn otherwise when you admit your products' weaknesses. Your target would trust you more.

The best way to admit your products' weakness is to say it at the earlier part of your sales presentation. This would reduce the unnecessary objections later part of the sales process.

How i learn a powerful questioning technique from my daughter

I always think that in order to persuade other effective i need apply a lot of powerful statements that would persuade other effectively. But, sometime ask simple yet persuasive questions would bring better results.

I discovered this method when I observed each time when i complied to my daughter's demand/request and yet she only use a simple questioning technique that i mention below. She gets what she want most of the time when she asks the type of questions i mention below.

It does not only apply to salespersons but for those people who want to persuade other to bring the results they want.

People always says that children are the 'born' salesperson as they know how to ask on what they want. Most of the time they will get what their want when their apply their natural skill that nobody have thought them- to ask a simple but powerful question.

So, what are the question usually asked? and why is it so powerful?

"i want this, now", "i'w like to buy this, now", "i'w like to go there, now"

are these questions sound similar? this are questions that our children often asked in order to get the results they want.

1> in form of question
2>they use simple present tense
3> word-'now' at the end of the question, this is what i think is the most persuasive word ever use to get people to take action!.

To persuade other to take action and get the results what we want is not difficult as we think. Sometime, an easy question like this can bring unexpected results.

2 simple easy ways on how to say 'no' yet people do not get angry

I discovered several ways that simple yet works .

1>make it clear up front ;many would simply scare or worry to say no up front because we worry people would get agree. Saying 'no" up front would minimize the changes of other getting angry.

2>set conditions or hurdles- set certain conditions and let other party to agree on before you say yes to them. "if you agree on this, i would do that" way of getting other to co operate with you. you agree to say 'yes' provided other party agree on your request in return.They would not angry as they feel that you are trying to offer help.

Achieving other people's goals

This statement sounds very funny right?

But the truth is
to achieve one's goals, certain things that we should avoid doing.

Achieving other people's goals what i mean here is doing the things that not move forward to our goals. Most of our time are occupied with non productive works like socializing, petty party with co workers, etc.

From my own experience, We have to very careful of not being fall into the trap of fulfilling other people's goals without achieving ours.

Reasons why we are always achieve other people's goal

1> do not clear of what we really want

2>no prioritization of goals

3>no deadline as when to achieve the targets set

4>poor time management

These are few important things we have to take note for achieving our goals.

Blogging again!

Since one year i have stopped my blogging activities after my third son was born last year.

It's a big shift of my life priority that i have to devote must of my time in managing my business and family. A lots adjustments have to be made along the way .

I am back to blog again this year!

Protect Your Happiness

Many of us have been reading and attending seminars or workshops. But quite a number of them will go back to their old set of habits or thinking pattern.

Are seminars or reading books would not help changing one's habits?

Don't get me wrong I'm not saying by attending seminar is not important. what i am trying to say that the results that we get are not correspond with the effort we put in to change our life.

Some would blame lack of action is the main reason.

In order to get maximum result of what we learn, here are some practical small steps that would get unexpected results many would think is impossible!

Self Remind- people need to be remind of, throughout the years we have learnt a lot yet we take it for granted especially on life principles that proven workable and bring results. Successful people always have ways to remind themselves on what truly important. How? One of the ways is by writing down principles that what you are truly believe would work and bring results. and make an habit reviewing it daily.


Positive inner self talk- without one's conscious awareness, we sometime would get ourself into the state of helplessness that is a lot negativity would slip into our mind without our knowing. So,here mindfulness is play an important role throughout the day. When we find out that we start to think negatively, we replace it by positive inner talk like, "I am getting better and better", "I am improving".


Protect your 'happiness'- 'happiness' here refer to protecting one's mind from negative influence . Once you have 'tune' our mind in the right 'frequency', by all mean we have to protect when dealing with negative people. Take conscious effort to protect it from effecting by negative people. One effective way is by asking positive questions back to that person "how can we do it better next time" always starts with action word 'how'. This would put other side think of getting actions and solutions than just complaining.

How to persuade other effectively

This is one of my favourite books which i always like to bring along. I read when i have free time in between selling appointments.

Selling, by itseft is an art plus science. Not only you need to know why people buy(products or ervices) but also how they make the buying decisions. Salespersons are thought that selling is a number game the more people you see the better the change you get. But in reality, it is partially true without considering one's selling skills which is one of the most critical parts ; how to persuade other to your way of thinking- your desired outcome.

According to the author:
"in order to understand how to influence others you need to understand how people make decision, how they remember the past and how they see the future. This is what has been missing for many and what makes persuasion a 'number game' for most."


This book shows how persuasion tricks that convince other without them knowing;the persuasion process subtly take place which pass through the reasoning mind which makes the other person you wish to persuade less defensive.


It's a vital skill for everyone.

Book's name-Covert persuasion
Author-Kevin Hogen, James speakman

Questions are the answer

I believe in order to have the desired results of what I want- in business , asking good

Sometimes, questioning does not mean you would get the the perfect answers but it improves our focus in every areas of our life.


These are the questions i often ask myself :

>Do i plan for the following weeks?

>Do i clear about my selling objective each time i sell?

>Do i have enough prospects to see?

>What am i doing right now is towards/away from my business goals?

>How do i feel right now,negative or positive?

>Am i working smart?

> am i the only person to do the jogs, who else can i delegate ?

>Am i talking to the right person?

>Do i listen enough?

>How can i improve my selling skill next time?

>Do i have a good attitude towards selling?

> Who are the right person to seek advice when facing obsticles?

>Do i review regularly my sales performance?

>Do i prepared enough?

>Am i able to say No? when face with time-stealer!

>am i practicing what i preach?